Shipping policy

Cali Trend Shipping Policy

Cali Trend ships two kinds of items: in-stock items that ship from our California warehouse (mostly footwear), and direct-ship items that ship directly from our partner fulfillment centers (accessories, beauty, travel, tech and home & car items). Each product page has a "Shipping & Returns" section showing the expected delivery time for that item. If your order contains both types, it may arrive in separate packages at no extra cost.

1. In-stock items (ship from California)

• Processing: orders usually leave our warehouse within 1–3 business days.
• Delivery: usually 3–7 business days within the United States after shipping.
• Cost: items marked "Free Shipping" on the product page ship free within the United States. All other in-stock items: shipping rates are calculated at checkout based on package weight, destination and the service you choose.
• Carriers: we ship with UPS, USPS, FedEx and DHL. Faster services (such as 2-day) may be offered at checkout.

2. Direct-ship items (ship from our fulfillment partners)

• Cost: free standard shipping within the United States.
• Processing: usually 1–3 business days.
• Delivery: usually 7–14 business days within the United States after shipping. The product page shows the estimate for each item.

International orders

Available shipping options, rates and estimated delivery times for your country are shown at checkout. Any customs duties, import taxes or fees charged by your country are the customer's responsibility unless stated otherwise at checkout.

Order tracking

Every order ships with tracking. You'll receive a shipping confirmation email with your tracking number once your package is on its way. Tracking for direct-ship items may take a few days to show updates.

Delays, lost or damaged packages

Delivery estimates are not guaranteed and can be affected by carrier delays, weather and holidays. If your package hasn't arrived within the latest estimated delivery time, or arrives damaged, email us at support@calitrends.com with your order number and we'll send a replacement or refund as described in our Return & Refund Policy.

Address accuracy

Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, contact us right away; we'll update it if the order hasn't shipped yet.

Questions

Email support@calitrends.com or call 510-546-2006.